Training at your location, our location or remotely
Ref. CRE
2d - 14h
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A la carte training
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This course will show you how to prepare for and conduct a meeting effectively and productively and how to properly manage the group dynamic.
Intended audience
Managers, project managers. Anyone who wants to perfect their skills in hosting meetings.
Prerequisites
No particular knowledge.
Course schedule
Group communication strategies
Basic principles of communication.
Role of the Chairperson.
Facts versus received ideas.
Collaborative techniques.
Eliciting participation.
Addressing the Group
Body language and congruence.
Identifying and managing different behavioural styles.
Handling stress.
Using appropriate language style, pace and intonation.
Preparing the Meeting
Location and creating the right atmosphere.
Defining the agenda, objectives and priorities.
Preparing and distributing adequate support material.
Selecting the right people to help facilitate.
Being Chairperson
Effective introductions.
Chairperson as facilitator or leader?
Making it a Meeting of Minds.
Building trust and reconciling different styles and opinions.
Maintaining open, clear and respectful exchanges.
Suggesting alternative methods and procedures.
Generating new ideas or approaches.
Problem solving.
Dispute resolution.
Closing with a plan of action.
Creating and maintaining group memory.
Post-meeting evaluation.
Practical details
Exercise
Self-assessment test. Case studies. Practicing the right behaviors in filmed role-playing.
Customer reviews
4,6 / 5
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.